Informativa sulla privacy

PRIVACY POLICY

1. Introduction

Global Consulting ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit and use our website, globalconsulting.eu, and engage with our consulting services.

As an EU-based website, we process personal data in compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

2. Data Controller

The data controller responsible for the processing of your personal data is:

Global Consulting Website: globalconsulting.eu Email: [Insert Your Contact Email, e.g., privacy@globalconsulting.eu] Address: [Insert Your Company Address]

3. Personal Data We Collect, Purpose, and Legal Basis

We collect personal data only when it is necessary for a specific purpose and based on a lawful ground, as required by the GDPR.

A. Identity and Contact Data

Data Collected: Name, email address, phone number, and company name.

Source of Collection: This information is collected directly from you when you submit a query via our contact forms, send us an email, or make an inquiry about our services.

Purpose of Processing: We process this data to respond to your inquiries, provide you with quotes for services, and engage in essential business communication.

Legal Basis (GDPR): The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR). In some cases, it may be based on our legitimate interests (Art. 6(1)(f) GDPR) to manage and respond to business communications.

B. Technical and Usage Data

Data Collected: Your Internet Protocol (IP) address, browser type, operating system, pages viewed, and the time spent on those pages.

Source of Collection: This information is collected automatically via cookies, log files, and analytics tools (such as Google Analytics) as you navigate our website.

Purpose of Processing: We use this data to monitor and analyze website usage, improve the performance and functionality of our website, and ensure our systems' security.

Legal Basis (GDPR): The processing is based on our legitimate interests (Art. 6(1)(f) GDPR) in monitoring and continually improving our website and services to provide a better user experience.

C. Marketing Data

Data Collected: Your preferences for receiving marketing communications and your newsletter subscription status.

Source of Collection: This is collected directly from you when you explicitly sign up for our newsletter or indicate your communication preferences.

Purpose of Processing: To send you newsletters, updates, or promotional materials about our consulting services that we believe may be of interest to you.

Legal Basis (GDPR): The processing is based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

4. How We Use Your Personal Data (General Summary)

In summary, we use the personal data we collect for the following key purposes:

Service Delivery: To provide and maintain the functionality of our website and deliver our consulting services.

Communication: To respond effectively to your questions, comments, and requests for information.

Marketing: To share relevant news and offers, strictly where you have provided consent.

Website Improvement: To analyze how our website is used and enhance its structure and content.

Legal Compliance: To comply with any mandatory legal obligations, such as for accounting, tax, or regulatory reporting.

5. Sharing Your Personal Data

We do not sell your personal data. We may share your personal data with the following categories of third parties only when it is strictly necessary to run our business or comply with the law, and where a data processing agreement is in place to ensure GDPR compliance:

Service Providers/Processors: Third-party companies that perform essential services on our behalf, such as website hosting, cloud data storage, email delivery services, and analytical services.

Legal/Regulatory Authorities: When we are legally required to do so, or in response to legitimate requests by government authorities, courts, or regulators.

6. International Data Transfers

We primarily process your personal data within the European Economic Area (EEA). If we ever need to transfer your data outside the EEA, we will ensure that a high level of data protection is maintained by implementing appropriate safeguards, such as:

Transferring data to countries deemed by the European Commission to provide an adequate level of protection.

Using specific contracts approved by the European Commission (Standard Contractual Clauses), which oblige the recipient to protect the data to EEA standards.

7. Data Security

We implement rigorous technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights concerning your personal data. To exercise any of these rights, please contact us using the details in Section 2:

The right to access: You can request copies of the personal data we hold about you.

The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.

The right to erasure ('right to be forgotten'): You can request that we delete your personal data, under certain conditions.

The right to restrict processing: You can request that we limit the processing of your personal data, under certain conditions.

The right to object to processing: You can object to our processing of your personal data (e.g., for direct marketing).

The right to data portability: You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw it at any time.

We will respond to your request within one month.

10. Cookies

Our website uses cookies to function properly and to improve your user experience. Please refer to our separate Cookie Policy [Link to your Cookie Policy] for detailed information on how we use cookies, what data they collect, and how you can manage your preferences.

11. Lodging a Complaint

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with a supervisory authority in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.